Sales > Communication Skills

Listen actively and do not make assumptions

In this video I explain why communication can so easily go wrong. It happens when people speak and because of how they listen. Here's how to make certain what you say is understood.

By Bruce King

Sales > Communication Skills

How to get people to remember what you say

This story perfectly illustrates how to get prospects and customers to remember everything you want them to remember. Your words will become unforgettable.

By Bruce King

Sales > Communication Skills

Do not use jargon or buzzwords, but do understand them

Have you ever had to Google a buzzword or some jargon? I have, and I find it irritating to have to do so. In this video are my rules for dealing with this.

By Bruce King

Sales > Communication Skills

Establishing rapport - NLP 1: Mirroring body language

Neuro Linguistic Programming (NLP) is a complex subject, but you can learn to use this one very quickly to help you create instant rapport with your prospects and customers.

By Bruce King

Sales > Communication Skills

Establishing rapport - NLP 2: Mirroring speech patterns & language

The second of the 'Establishing Rapport' videos showing you how you can create instant rapport with your prospects and customers.

By Bruce King

Sales > Communication Skills

Paraphrasing vs parrot phrasing

A simple and brilliant way to communicate with your prospects and customers so they agree to buy from you.

By Bruce King

Sales > Communication Skills

Ask conditional future questions makes you first choice of supplier

By Bruce King

Sales > Communication Skills

Unusual sales perks that work

By Bruce King