Customer Relations

If you're not looking after your customers, then they're not going to come back for more.

That's a crying shame, because for most businesses that have got to grips with customer relationship management, 80% of their sales are from 20% of their loyal customers.

Sadly, brand loyalty isn't the same as it was 30 years ago. The ease of the internet means that customers are much more comfortable switching brands than they were pre-internet.

This means that as a business owner you have to take steps to look after people once they become a customer. That takes time, effort, and knowledge.

Chris will be sharing his advice how to retain and look after customers so they become brand ambassadors for a business, and return time after time.

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Get immediate access to all these Sales & Marketing tutorials, downloads, resources, tools and much more from resident experts Chris Haycock, Bruce King and guests.

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What will you learn?

Some of the tutorials you'll have access to inside The Rainmakers:

Customer Relations
Dealing with negative reviews
Customer Relations
Dealing with prospects
Customer Relations
Introduction to customer relations
Customer Relations
Understanding the needs of the customer
Customer Relations
Internal vs external customers

Want to learn even more?

There's almost no end of the Marketing skills you can pick up



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