Marketing > Customer Relations

Managing your customers correctly to boost CLTV

Want your customers to keep coming back time and time again? Then you need to start managing them properly.

By Chris Haycock

Marketing > Customer Relations

Dealing with prospects

How you deal with prospective customers can make the difference between winning - and losing a sale. Here are some effective ways of communicating with prospects to keep them on your side.

By Chris Haycock

Marketing > Customer Relations

Introduction to Zoom Video

By Dexter Moscow

Marketing > Customer Relations

7 stages of professional relationships

Andy Lopata explains why your journey within your network, and the seven stages of the professional relationship with each person in your network are incredibly important.

By Andy Lopata

Marketing > Customer Relations

How you can maintain a strong network while still managing your day job

By Andy Lopata

Marketing > Customer Relations

Dealing with negative reviews

How you deal with bad reviews of your business or products can mean the difference between a great reputation and a bad one. Here's how to deal with negative reviews in the best possible way.

By Chris Haycock

Marketing > Customer Relations

3 things that will set your business apart

By Chris Haycock

Marketing > Customer Relations

Why you should walk a day in your customers shoes

It's crucial that you get to know your customers inside out before marketing to them. Here's how to walk a day in your customer's shoes.

By Chris Haycock